Mr. Schena joined the WOW! team in July 2018. As chief customer experience officer, Mr. Schena has responsibility for WOW!’s strategy and vision for all customer-facing functions. Mr. Schena has more than 25 years of senior-level experience in the telecommunications industry, having previously served as senior vice president at Clearwire, Comcast, AT&T and MediaOne. In his roles at Comcast and AT&T, he oversaw up to 5,000 employees and more than 2 million customers. In addition, Mr. Schena served as chief operating officer at Simple Star where he led strategy execution and managed finance, human resources, customer care, business development, and partner management functions.
Mr. Schena brings to WOW! an impressive track record of building and managing customer relationships and delivering advanced products and services to customers.