Don Schena, Chief Customer Experience Officer

As chief customer experience officer, Don Schena has responsibility for WOW!’s strategy and vision for all customer-facing functions.


Schena has more than 20 years of senior-level experience in the telecommunications industry, having previously served as senior vice president at Clearwire, Comcast, AT&T and MediaOne. In addition, Schena served as chief operating officer at Simple Star where he led strategy execution and managed finance, human resources, customer care, business development and partner management functions. Schena brings an impressive track record of building and managing customer relationships and delivering advanced products and services to customers in his previous roles.